BOX TO TABLE — PRIVACY POLICY

1. Information We Collect

a. Personal Information

We may collect the following personal information when you submit a form, schedule a service, or communicate with us:

Full name

Phone number

Email address

Service address

Project details (items to assemble or install)

Uploaded files, images, or links

Preferred dates and times

Payment details (processed securely by third-party providers)

b. Automatically Collected Information

When you visit our site, our systems may automatically collect:

IP address

Browser type and device information

Pages visited

Time spent on the site

Interaction data

Referral sources

c. Communication Data

When you communicate with us through SMS, email, or AI-powered chat tools:

Message content

Responses

Service-related preferences

Support history

We use these communications to improve service, maintain records, and provide accurate scheduling and support.

2. How We Use Your Information

We use your information to:

Schedule and deliver services

Confirm appointments, send reminders, and provide updates

Communicate via SMS, phone, email, and AI-enabled messaging

Improve website experience and customer support

Process payments and send receipts

Maintain safety, accuracy, and service quality

Respond to questions, requests, or support inquiries

Send follow-up messages, reviews requests, or promotional content
(only when legally permitted and with opt-out options)

3. SMS, Email & AI Communication Consent

By providing your phone number and/or email address, you agree to receive:

Appointment confirmations

Scheduling reminders

Service updates

Follow-up communications

Customer support messages

AI-generated responses or assistance

You may opt out of promotional SMS or emails at any time by replying STOP or using the unsubscribe link.

AI communications may include automated or assisted responses designed to streamline scheduling, support, and customer service.

4. How We Share Your Information

We do not sell your information.

We may share your information with:

Service Providers (payment processors, scheduling software, hosting providers, AI communication tools)

Legal or Safety Authorities (only when required by law)

Internal Staff who perform scheduling, service, or customer support

All third-party providers are required to protect your information.

5. Data Protection & Security

We use administrative, technical, and physical safeguards to protect your data.
While we take reasonable measures to secure information, no online system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your data

Update or correct information

Request deletion

Opt out of communication channels

Request a copy of stored data

To exercise these rights, contact us at:

📧 [email protected]

7. Children's Privacy

We do not knowingly collect information from individuals under 18.
If you believe data has been collected inadvertently, contact us for immediate removal.

8. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be posted with a revised date.

9. Contact Us

If you have questions about this policy, contact us at:

Box To Table
📧 [email protected]